The organization is a 501(c)(3) nonprofit funded by foundation support, ad sponsorship and donations from readers. That would be great to know. And everyone else should get their refunds also. So, if I cancel today, so that my card stops being funded, will I be able to use the April and May funds later this year by swiping my card to activate? WageWorks or my former employer? The date to change my transit order was the 8th of the month. News and Tools for New Yorkers to Navigate the Housing Crunch, Spotlighting community reporting across the city. I have 500 dollar in commuter card and I cannot use it now. WageWorks, MTA Dispute Over Refunds for Unused Pre-Paid Commuter Benefits. Forfeiture is not an option. Once the ... receive a refund on pre-tax contributions or processed orders. Your WageWorks® Commuter Card will reload automatically on the 20th of the month prior to each benefit month (for example, on June 20 for your July benefit month). This was an extraordinary situation – any prior agreements should not apply. The Commuter Benefits Law does include ridesharing transportation platforms as long as the shared vehicle has a seating capacity of at least six adults (not including the driver) and accepts a payment method that qualifies as a “transit pass,” usually a commuter benefits debit card offered by the employee’s third-party benefits provider. Finally after weeks of indecision, being told you’ll reporting to work and then the plan being cancelled by MTA, I will be working from home until year end. After several days of calls, Spero says, a WageWorks supervisor told her, “the only thing I could do now was to suspend my June Metrocard and told me I had until the end of April to do so.”. Click here to subscribe to CityVote 2020, our special campaign newsletter. However, you can submit claims for eligible expenses incurred during employment for up to 90 days. Any unused pre-tax funds will be forfeited to your employer, and any post-tax funds will be refunded to you at the end of the ninety (90)-day period. Daniels says the MTA sells 3 million MetroCards annually to WageWorks for use on MTA subways and buses. It is unclear how many TransitChek participants there are. Commuter Card will be mailed to you to at the address on file with WageWorks, CUNY’s Provider. Opinion: NYers Want Ranked Choice Voting—Don’t Delay Its Implementation, Cinco elecciones especiales en la ciudad de Nueva York crean preocupación por tiempos y participación, Opinion: NYC’s Next Mayor Will Get America’s Second Toughest Job—But Also an Opportunity. Even if the CC expires, you’ll still receive a replacement, even if you’re not with the same employee. I am out almost $700….they won’t refund or allow me to use the card as a debit card. Effective May 4, 2018, the cost to purchase a Key Card is $4.95. That is my money that I earned and should be refunded. WageWorks declined to say how many workers receive its commuter benefits in New York or the how many of those may be affected by the governor’s shutdown. Alternatively, you can get a wageworks card which is like a debit card that only works to purchase bus tickets or reload your MetroCard. Ridiculous that they will not refund the money. “The bottom line is that this decision risks public safety and is an economic injustice,” says Prisco. They still charged me and won’t refund the money, or give me a new card to use now that the trains are open again. It sells 75 million MetroCards overall. In a statement provided to City Limits on Wednesday afternoon, the MTA said: “It is WageWorks’ responsibility to notify their customers who have changed to a telecommuting policy that they need to adjust their payroll deductions so their employees have enough notice to appropriately manage their accounts during this time. Amid the Covid-19 pandemic, WageWorks and the MTA are not providing refunds for transit passes of New York City workers who have been ordered to stay home. Some transit agencies that partner with WageWorks are taking steps to mitigate the impact of the Covid-19 pandemic on their commuting workers, including those in San Francisco and Philadelphia. the Commuter Card Special Handling form with all my out of pocket expense receipts >> Since I didnt get any confirmation even after 2 weeks, contacted wageworks to check the status >> they said they didnt get any documents from me 2) I sent out an email with the same documents on 11th Jan 2017 In this pandemic situation we obviously cannot use our commuter cards, so they should have allowed flexibility on changes in the monthly deduction plan. This was confirmed to me by the MTA administrator of the plan and is used to offset future administrative costs??? Wageworks is stealing people’s hard earned money. Please check your email for a confirmation. When she tried to confirm coverage with HealthNet they indicated she was not covered and she should forward the first three months premium to HealthNet. So and then began our moe than 16-month pursuit of a refund from WageWorks does n't have.! They can put it back to your employer ” with a doctor ’ s stay at home came... M out $ 500 that I could have used for necessities during this pandemic to you to provide receipt. Key card is Undelivered, Damaged, Lost, or Stolen the eighth of each month to @ 1.800.945.CHEK laid. May continue to support transit agency or parking Provider will likely ask you to at address! Investigative report, thought-provoking op-ed or news making podcast, city Limits ’ free weekly newsletter, CityVote.Subscribe here to... 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