With reasonable use, most well-made sofas can last between 7-15 years. This manager just made up a fake story to not take accountability!!! Trustpilot calculated Birch Lane's score 1.0. They are not sturdy and are uncomfortable. Your email address will not be published. Definitely take advantage of the free fabric swatches. The company is a joke and bs. And 5 customers rate bad. Having a husband who is over six foot this sofa exceeded his expectations.”, “This sofa is amazing and exactly the Crate&Barrel look I was going for. Zero Star Rating • Horrible Customer Service & Website. When I received my discount email, I clicked on the shop now link and purchased an expensive bathroom vanity. He said yes; and that I have to accept delivery at end of month and also would have to pay and arrange to have it shipped back myself. I told them I don't even want it now. I requested to return the item after my installer advised the item would not work for me. Abhorrent customer service. I’ve even slept on it a couple of nights and I have no complaints. Furniture Stores in Boston, MA. We enjoyed reviewing Birch Lane and think this brand is a great choice for shoppers: “My husband and I had been looking for a sofa like this one forever. I asked for the original order phone call to be reviewed as they record them and the manager Yevonne blatanly lied and said that on the phonecall I was told it was in American!! See who's doing sofas right. We ordered a mirror described a distressed maple wood frame for $450. Here are some real positive reviews from Birch Lane customers, Here are some real negative reviews from Birch Lane customers, Mitchell Gold + Bob Williams Furniture Reviews, Some items not available for free shipping. However that doesn't solve my problem. Apparently I was supposed to also enter a discount code at the time of check out. I was on hold more than an hour, but the person who took my call was friendly, professional and offered the option of a new shipment or a refund. They said no exceptions, will not accept the return. What should have been a simple two 90 minute task took two days. If I could give them negative stars I would!!! Read real customer ratings and reviews or write your own. By the time I realized(5 days later), by checking the order status, 2 items were out of stock. They could have easily fixed this situation, but instead they chose to treat me in a very demeaning fashion. Edmeston Chesterfield Loveseat By Birch Lane Review Furnitures Mania. We're an independent nonprofit that provides parents with in-depth school quality information. Real Birch Lane Customer Reviews. Because it was going to a different address than our billing, they cancelled the entire order without telling me. I don’t believe it ever shipped. They didn't stop. No less than five parts damaged, cracked, fragmented and broken. Management may benefit by training reps. better on customer service options; it will only help your organization! I will never purchase from them again. I ordered a Christmas tree weeks ago. THIS was a Bold Face Lie as not only was I home, but there were literally 6 cars in my driveway and 7 people in the house. bec4use besides to comfy, the latest example shall get fitted of thy whom pursue growth moments. 57 reviews for Birch Lane, rated 1.00 stars. When speaking on the phone to customer service it took not only very long but the lady was very rude and implied that I was unable to use my husbands card. The saleswoman assured me the price that I was paying was in Canadian dollars TWICE. Oakfield bar cart reviews birch lane creola porsha wood I called "customer service" to see how they could help and they told me that they have no way of issuing a refund to a credit card. What if it never comes. Took two of us to move into the house which was not easy. When you buy a Birch Lane™ Encinas Coffee Table online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered. Cons: Expensive to order additional slipcovers (Over $500)”, “Purchased this sofa in Midnight twill. Original delivery date was July 28th. Read customer reviews and common Questions and Answers for Birch Lane™ Part #: W000975602 on this page. Shop Birch Lane for classics you’ll love forever. 0 people rate Birch Lane great. Silke Armchair by Birch Lane Check price for Silke Armchair by Birch Lane get it to day. We highly recommend Birch Lane Paws! The overall rating of the company is 2.8 and consumers are mostly neutral. Birch Lane, a launch from Wayfair, did not disappoint and I really liked what I saw at the launch party. We enjoyed reviewing Birch Lane and think this brand is a great choice for shoppers: With flexible or wide-ranging budgets. I will get it somewhere else. Thieves and liars. Birch Lane Reviews. They believe that whether you’re looking to refresh a reading nook or an entire house, Birch Lane is where you’ll find the pieces that look instantly at home in your home– and that you’ll love every day for years. I ordered a Christmas wreath nearly a month ago. No negative attitude! Birch Lane Builders began operations in 2019 and has received 1 reviews for an overall customer rating of 4.3. The sofa comes with two matching pillows which are not shown in the photo. Sofas can be delivered indoors or left outside based on your preferences. The best experience ever, the best company, very quickly delivered, perfect packing, super fast. Birch Lane was a rugby league ground in Bradford, England.It was the first long term home of Bradford Northern Rugby League Football Club, who played there for 26 years from 1908 to 1934 before moving to Odsal Stadium. No assembly required. Birch Lane ranks 113 of 1471 in Furniture and Decor category. I pretty much ordered every fabric type and they arrived at my door within a few days. Birch Lane was founded in 2014 by parent company, Wayfair, and focuses on traditional style furniture and decor. We recently places a large order to furnish our vacation home. The oversized sofa looks beautiful in my casual family room and we use it to lounge while watching tv. The latest review - I just wasted 40 minutes of my time to order something. How long does it take for Birch Lane to deliver sofas? Unbelievable. Contact Birch Lane customer service. They were super informative and patient throughout the entire process! See Birch Lane’s selection of farmhouse couches to find a country style you’ll love. Who are happy to purchase online without needing to see the furniture first. Check out our exclusive offers and cash back bonuses. Delivery company just laid on steps, not bothering to put it on porch. Assembly was not difficult except that this piece came with one cross brace missing, and one complete drawer back missing. This is proof to me that Birch Lane is not a company to be trusted. These deals are already going fast of Birch Lane™ Heritage Custom Loveseats. On the lower end of the price range is a smaller three-seat or loveseat sofa, and at the higher end are your sectionals and oversized sofas. Share your voice on ResellerRatings.com Our dog is healthy, beautiful and the sweetest little girl. And I missed the special Labor Day sale prices. For a short while it was also home to Bradford F.C. The rep.,said he couldn't stop the shipment; it's already gone out? Avoid any product containing carbon tetrachloride, which is highly toxic. When my credit card was charged 300$ more than my order (which clearly states CAD) , I spoke to a manager who said they will not honor that amount. Birch Lane sofas typically take 8-10 weeks for delivery but may arrive sooner. There are around 5 people who've already reviewed Birch Lane. Out of my budget. Spot cleaning using a mild water-free solvent or dry cleaning product. Then Called and they said the driver stopped and no one was home. Kayla should get an "Outstanding Customer Service Award" for being so helpful, courtious, upbeat and went out of her way to research this and was able to stop shipment without issue. Wayne was extremely helpful and responsive. However, less expensive sofas tend to be made with less expensive parts and therefore, might have a shorter lifespan. They keep my money forever!! I selected the “Bailey Mushroom Blended Linen” fabric and although it felt rough initially, after a few days, the material is softening. Their rug selection is especially big with plenty of reviews to help an overwhelmed customer make a good decision!!! In the end, pieces had to be custom crafted at my own time and expense, in order complete the assembly, will never buy from Birch Lane again. Birch Lane coupons and promo codes for December 2020 from CouponCabin. I have a feeling this will be a successful brand and do very well. Additionally, Birch Lane does not offer a warranty on any of its furniture items, however, furniture protection plans can be purchased starting at $185 for a 5-year plan. I signed up for an account with Birch Lane because there was an offer for 10% off on one item. It’s perfect for a rainy day nap or Netflix binge! Leslie Bar Cart Reviews Birch Lane. Find Birch Lane Elementary School test scores, student-teacher ratio, parent reviews and teacher stats. I ordered a Bernardston TV stand on August 31st. I just wanted this company to apologize and better train their sales staff so that this doesnt happen but instead they just lie to you!!! Claim your company profile to access Trustpilotâs free business tools and start getting closer to your customers today! © 2020 Trustpilot, Inc. All rights reserved. Its fabric is mildew and fade resistant, made in the USA, and comes ready to use. Get On Sale Wingback Chair Rocker Recliner Chairs Sofas On Sale √√Online Discount√√√ Newton Loveseat by Birch Lane™ Heritage ☀☀Low Prices☀☀ ☀☀Cheap Reviews☀☀. When the price dropped at the latter, I talked to the sales rep at Wayfair and they matched it. They proved to me that they do not care about their customers. The best company in the us. They won't refund until I receive the order and return. It hasn't worn out the thought of looking in a physical store, but it gave the shoppers an alternate suggests that to shop and a much bigger market that gives bigger savings. Winston has been the perfect little addition! You can call Birch Lane at (212) 219-9103 phone number, write an email, fill out a contact form on their website www.birchlane.com, or write a letter to Birch Lane, 4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States. Birch Lane sofas come in a wide variety of price points depending on the type of sofa and it’s construction. After reading the reviews (100% of reviews were bad), I expected poor customer service. online looking has now gone an extended method; it has changed the way shoppers and entrepreneurs do business nowadays. The doors made the stand. From now we will provide information re the latest where is birch lane furniture made. Read customer reviews and common Questions and Answers for Birch Lane™ Part #: W004204731 on this page. in their first incarnation as a football club. It deserves 0 stars if it was an option. Great Deals Normanson 66 Birch Lane™ Heritage Normanson 66" Round Arm Loveseat Reviews | Custom Loveseats Great Deals If it doesn't come soon, I will be writing a letter to the Attorney General. (I waited for several months, every day comparing the prices on these at Wayfair, Birch Lane, and Joss & Main.) Haring 96'' Sectional by Birch Lane Low price for Haring 96'' Sectional by Birch Lane check price to day. What???? furniture nice quality big sturdy and delivered well packaged however 2 stars have been subtracted due to not receiving all my pieces package of legs were not included then put on hold for endless time when trying to contact store have not contacted anyone as of yet so my couch is sitting on floor. The prices for Birch Lane sofas fall in the range of $300 to around $7000. I order a Day Bed and they were supposed to Deliver on August 7. I took off work the driver called then didn't show up. I called Wayfair a short time later, practically begging to stop/or change the order. We hated other sofas that we looked at because they did not have the depth we wanted in everyday furniture, this sofa gives you that depth and is so comfortable to relax on. Then I called Saturday Customer Service, and they said they had to reschedule for August 13. When you buy a Birch Lane™ Eneas 48" Single Bathroom Vanity Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Wayfair also owns Joss & Main. Poor business practice misleading customers. If I cancel there is a restocking fee. Had a friend put the stand together. At … I was so frustrated! If you are looking to bring a bit of countryside style to your home, you have come to the right place. I ordered a small ottoman - 26 inches two months ago. Read customer reviews and common Questions and Answers for Birch Lane Part #: W004216582 on this page. Birch Lane Elementary School located in Davis, California - CA. Same exact product, but different pricing. Had to call customer service. Have assembled furniture from IKEA and other companies. Birch Lane Overview. Teak dining chairs are not good quality. Only the latest review will count in the company's TrustScore. I spent a lot of my money on their product, going through the link they sent with my discount, only to find there was no discount. You can probably imagine my shock to this lie and so I asked to listen to that call and conveniently was told that this is not possible!! DO NOT ORDER FROM THIS COMPANY! They took my money 2 months ago. There must be some sort of "incentive" driving all of the one-star reviews.But, I am writing from my brand-new chair that arrived two days early from Birch Lane.I could not have asked for better servce! When it comes to making the most of your outdoor space, adding a dining table is a great way to get some useful surface area that can easily become a major part of an ensemble. It is actually MDF wrapped in paper. Our experts have done extensive reviews on the top brands this year. Who are happy to purchase online without needing to see the furniture first. It covers accidents and malfunction repair or replacement with free shipping and no deductible as well as 24/7 customer support and online claim system. I now need to hopefully find a tree and spend another 400. This is fraud!!! I'm sorry I bought them but it would cost more than $100 shipping to return them. Then they moved it to August 5th, then August 8th then the 13th and now the 28th! It looks like it is slip-covered with slipcovers that fit tight on one arm and very loosely on another arm. The skirt seam hangs 2 inches below where it should be. online searching has now gone a protracted approach; it has changed the way customers and entrepreneurs do business these days. Apparently I was supposed to also enter a discount code at the time of check out. The holes and hinges don't align together, so I can't use the doors. Wayfair, a Boston-based online retailer of furniture and home decor, said Wednesday that it has launched a new brand and retail website called Birch Lane. As soon as we purchased our dog, we received her right away. We are forever thankful. Will not purchase from this company or Wayfair again. Both the top cushions and seat cushions are zippered. Required fields are marked *. We're an independent nonprofit that provides parents with in-depth school quality information. See reviews below to learn more or submit your own review. Birch Lane Elementary School located in Massapequa Park, New York - NY. Off work again and waiting during the time window. The Birch Lane forecast delivery date has come and gone. online looking has now gone an extended means; it has changed the way shoppers and entrepreneurs do business nowadays. The package was returned to Birch Lane. The lady was very unprofessional and told both me and my husband on a three way call that we should change our address associated with the card; as if she was the bank!! Who don’t mind lack of warranty and are happy with purchasing a furniture protection plan. I was late in requesting the return ( outside of 30 days) because I had come down with COVID just prior to the end of the return window and had about a 3 week recovery period. Discounts average $40 off with a Birch Lane promo code or coupon. All codes are guaranteed to work. The frame seems sturdy and the stitching on the slipcover is strong and even. Poor quality. See BBB rating, reviews, complaints, request a quote & more. I do not plan to buy anything from Birch Lane again and will use every opportunity I have to suggest that others take the same approach. Birch Lane's lack of integrity... awful I signed up for an account with Birch Lane because there was an offer for 10% off on one item. The company gives the same product different names. I cannot praise Birch Lane Paws enough. Save my name, email, and website in this browser for the next time I comment. I ordered a medicine cabinet mirror and never opened the box. BBB accredited since 3/10/2003. Ordered a three drawer chest. When you buy a Birch Lane™ Dole Traditional Beveled Accent Mirror online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. I wouldn’t even give this site one star, even that is pushing it! So looking for to having it in my family room. How much are sofas and couches from Birch Lane? Find Birch Lane Elementary School test scores, student-teacher ratio, parent reviews and teacher stats. Jack sofa reviews birch lane wright 89 recessed arm sofa with oconee sofa bright pillows birch lane durham sofas they arrived heritage steelton on wingback chair artur extending dining table by birch. We recently redid our first floor and much of the decor came from Birch Lane! No place on the website to contact customer service. Very dissatisfied my purchase. Birch Lane will contact the customer by phone or email and the carrier will coordinate a delivery date and time. Wow. The price changes almost daily at the three sister companies so do your homework.) They offer traditional sofas, sectionals, sleeper sofas, loveseats, reclining sofas, and more. Jack sofa reviews birch lane trisha yearwood home collection birch jack sofa reviews birch lane 108 birch lane greenwich ct 06830 108 birch lane greenwich ct 06830 birch lane durham sofas they arrived. I asked if he could ask a manager; he said there is no way to stop it. Reviewed Birch Lane Elementary School located in Davis, California - CA and couches Birch... Able to cancel the order and return one cross brace missing, and more healthy, beautiful the! But instead they chose to treat me in a very birch lane reviews fashion problem at all work driver. 2014 by parent company, very quickly delivered, perfect packing, fast! No less than five parts damaged, cracked, fragmented and broken customer. These deals are already going fast of Birch Lane™ Heritage Ok you want deals and save is highly toxic not! 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Furnitures Mania in Massapequa Park, New York - NY homework. care about customers... Could n't stop the shipment ; it has changed the way shoppers and entrepreneurs business. Time of check out our exclusive offers and cash back bonuses review Furnitures Mania up side is that discount. Ceiling Fan patient and very understanding ; and was able to cancel order... Don ’ t mind lack of communication and process of ordering it 's already gone out sofa is Fairchild... For a rainy day nap or Netflix binge that provides parents with in-depth School quality.. For to having birch lane reviews in my family room and we use it to August 5th, then August then! And much of the company is 2.8 and consumers are mostly neutral PissedConsumer on Aug,... Growth moments casual family room service reps I have no complaints place on the type of sofa it. Claim system options ; it has changed the way shoppers and entrepreneurs do business these.... Real customer ratings and reviews or write your own review and was able to cancel order! To stop it of your projects and color choices, comfortable will contact the customer by phone email. Link and purchased an expensive bathroom vanity cushions are zippered decor at your fingertips should have been a simple 90! Choices, comfortable less expensive sofas tend to be trusted reviews for Birch Lane reviews... Our exclusive offers and cash back bonuses, your email address will not purchase from this or! Of countryside style to your customers today online looking has now gone an means... For Birch Lane installer advised the item after my installer advised the after... Big with plenty of reviews to help an overwhelmed customer make a good decision!!!!!!! Able to cancel the order status, 2 items were out of stock ready to use was so helpful patient... For delivery but may arrive sooner business these days overwhelmed customer make a good decision!! A shorter lifespan the next time I comment sofas tend to be trusted and... The saleswoman assured me the price changes birch lane reviews daily at the latter, I clicked on top. And very loosely on another arm otherwise, the best time to buy living room couch from Birch Lane s... Tools and start getting closer to your customers today when it came to installing doors... The house which was not Easy love forever the 3 customer service perfect for second. Vacation home read real customer ratings and reviews or write your own review $ 500 ”!, fragmented and broken took two days confirmation for on my order form stopped and no one was home on... Heritage Ok you want deals and save an outstanding customer service from now we will provide information birch lane reviews the review. Is strong and even the Joss & Main Farley sofa is called Fairchild at Birch Lane Elementary School scores. And purchased an expensive bathroom vanity medicine cabinet mirror and never opened the box if! An account with Birch Lane Heritage 52 Ravello 5 Blade Standard Ceiling Fan instead... Ok you want deals and save Wayfair is an online retailer that furniture... Me in a wide variety of price points depending on the slipcover is strong and.. Tight on one arm and very understanding ; and was able to cancel the order having!, sleeper sofas, and now the 28th take for Birch Lane™ Part #: W004204731 this! As soon as we purchased our dog, we have a variety of styles to fit the of! Second, there is no way that is pushing it real Birch Lane, a launch from,... Said there is no way that is pushing it submit your own return the item not... They said the driver called then did birch lane reviews show up furniture protection plan,. 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